Question 1

Where can I find out more about Advent eLearning’s platform?

Accepted Answer

Advent eLearning has split and the platform is now called Diversion Manager while our courses will continue to be known as Advent eLearning. To learn more about Diversion Manager please click here.

Question 2

How much are your courses?

Accepted Answer

Course prices vary between $55 to $170 depending on their content.

Question 3

How will I be notified if the participants don't successfully complete?

Accepted Answer

If you are a probation officer, defense attorney, etc. in order to be notified of a participant's failure you would need to ensure the participant enters in your email via the Additional eMail Address to Receive Completion Certificate: (Probation Officer, Defense Attorney, etc.) field.

Question 4

Are sight-impaired courses available?

Accepted Answer

Advent eLearning courses allow for accessibility technologies to be utilized in conjunction with our courses. Allowing for screen reading technologies to ensure that sight impairments will not be a barrier when taking our courses.

Question 5

What languages are your course available in?

Accepted Answer

Advent eLearning courses are translated via browser. Meaning whatever language the browser is in the courses will adapt and be translated to that language.

Question 6

How do you add your Court/Clerk and Judge during registration (optional)?

Accepted Answer

If you wish to have the name of your court/clerk and presiding judge appear on your Certificate of Completion, you can add that information when you register for a course. Simply enter the name of your court/clerk in the “Court/Clerk (optional)” field and the name of your judge in the “Judge (optional)” field. Those values will appear on your certificate when you successfully complete your course.

Question 7

What forms of payment do we accept?

Accepted Answer

Advent eLearning allows for payments online, by mail or by phone.

Question 8

What security and privacy measures do you have in place?

Accepted Answer

Advent eLearning is PCI compliant , ensuring that all cardholder data is secure. Read more about our security and privacy measures here.

Question 9

Are your courses evidence based?

Accepted Answer

Each of the programs is designed based on the existing best practices in the particular field, and  techniques or strategies that have been empirically shown to work are incorporated wherever possible.  Thus, while each particular course has not yet been empirically tested in a study designed to look at its  effects, every component of each course is grounded in research, science, and best practices. For an overview of evidence based methodologies that we use, click here.More specifically, these courses were developed by a researcher with experience in the fields of criminal  justice (including re-entry, recidivism, and deterrence) as well as psychology. As such, the structure,  format, and specific activities were designed to incorporate lessons from documented “best practices” in  each of the related fields. In addition, overarching best practices related to corrections and recidivism in  general have been incorporated at every level.  The government provides an important repository for information on national evidence based best  practices. For example, the National Institute of Corrections (NIC), a branch of the US Department of  Justice, provides guidance, information, research, and ongoing discussion boards related to the most  effective interventions being used today in the United States (http://nicic.gov/evidencebasedpractices).  The Office of Juvenile Justice and Delinquency Prevention (OJJDP) maintains an extensive database with model programs and implementation guides that provide immediate information about the most cutting  edge evidence based best practices in the field today (https://www.ojjdp.gov/mpg). Similarly, the  Substance Abuse and Mental Health Services Administration (SAMHSA) maintains the national registry  of evidence-based programs and best practices in behavioral health interventions  (http://www.samhsa.gov/nrepp). With knowledge from these databases and relevant model programs,  each course utilizes tools that have been proven to be effective.  The programs are also designed with best practices in online teaching and learning in mind. The U.S.  Department of Education issued a report entitled “Evaluation of Evidence-Based Practices in Online  Learning” (Means, 2009), which explores in great detail the aspects of an online learning program that lead to the best learning results for students. Lessons from these documented techniques are incorporated  at every level. In addition, each of the nationally recognized General Standards set out in the “Quality  Matters” rubric, standards designed specifically to evaluate the design of online courses, have been  incorporated where possible (Shattuck, 2010).

Question 10

How long are your courses?

Accepted Answer

Our courses mostly range from 4-6 hours for level one courses, and 8-12 for level two courses. These courses are self-paced so it is dependent on the individual taking the course.

Question 11

Will students be provided a certificate upon successful completion?

Accepted Answer

Each Advent eLearning course comes with a certificate of completion upon receiving a passing score. This certificate cannot be edited or changed to ensure that the student has completed their requirements.

Question 12

What is a passing score?

Accepted Answer

Advent eLearning’s courses all have a minimum passing score of 60%.

Question 13

Does Advent eLearning integrate with existing case management systems?

Accepted Answer

Advent eLearning can integrate with case management as long as the case management system provider is open to doing so. Please reach out to your case management system to see if they would be open to do so.

Question 14

Can I retake the course?

Accepted Answer

AdventeLearning courses only allow for one take. If you wish to retry an AdventeLearning course, you will need to purchase another course to do so.

Question 15

Do your courses utilize Cognitive Behavioral Therapy?

Accepted Answer

Advent eLearning’s courses are all created by subject matter experts. Here's an example of cognitive rehearsal, one of the techniques you’ll see in the courses. A participant is  asked to remember a problematic situation they experienced in the past. They think through what  happened in that situation, and then they come up with as many alternative responses and outcomes to the  situation as they possibly can. The person now has the chance to imagine how the situation might have turned  out differently (better). They then “rehearse” or imagine the situation with the new ending rather than the  original outcome. Rehearsal is a technique that helps a person to learn a new way to respond, and makes  that positive response more likely to occur in the future.  In addition to the cognitive strategies and techniques that are embedded in activities in the programs, the  courses incorporate a social contextual (or environmental) component as well. Cognitive strategies are  focused entirely on an individual’s thinking about a situation and the choices they make, but we know that  there are some situations that make certain outcomes more likely. By incorporating a social contextual component into the program, we also encourage participants to focus on the ways in which they might  change their environment to change their behavior.  For example, if someone is trying to quit smoking, a cognitive approach might focus on why the person  felt they “needed” or wanted to smoke, and would identify other ways to meet those needs, or ways to  change those feelings. A social contextual approach, on the other hand, might suggest that the person  change their regular route home to avoid going past the store where they buy cigarettes every afternoon.  Both strategies are helpful in achieving the desired change in behavior. Find out more here.

Question 16

How can  I refer someone to an Advent eLearning course?

Accepted Answer

From the home screen of this website, click the Refer a Student button and fill out the form. Once this has been completed, an email with an invitation to apply to the selected course will be sent to the offender.

Question 17

How much are your courses?

Accepted Answer

Course prices vary between $55 to $170 depending on their content.

Question 18

Are sight-impaired courses available?

Accepted Answer

Advent eLearning courses allow for accessibility technologies to be utilized in conjunction with our courses. Allowing for screen reading technologies to ensure that sight impairments will not be a barrier when taking our courses.

Question 19

What languages are your course available in?

Accepted Answer

Advent eLearning courses are translated via browser. Meaning whatever language the browser is in the courses will adapt and be translated to that language.

Question 20

How do you add your Court/Clerk and Judge during registration (optional)?

Accepted Answer

If you wish to have the name of your court/clerk and presiding judge appear on your Certificate of Completion, you can add that information when you register for a course. Simply enter the name of your court/clerk in the “Court/Clerk (optional)” field and the name of your judge in the “Judge (optional)” field. Those values will appear on your certificate when you successfully complete your course.

Question 21

What forms of payment do we accept?

Accepted Answer

Advent eLearning allows for payments online, by mail or by phone.

Question 22

Am I able to start and stop the course or do I have to take it in one sitting?

Accepted Answer

Advent eLearning courses allow you to pick up where you left off at any time. This is done by screen so be sure to finish whichever screen you are working on before you exit out of your course. If you are watching a video be sure to finish the video and move to the next step to save progress.

Question 23

Are your courses evidence based?

Accepted Answer

Each of the programs is designed based on the existing best practices in the particular field, and  techniques or strategies that have been empirically shown to work are incorporated wherever possible.  Thus, while each particular course has not yet been empirically tested in a study designed to look at its  effects, every component of each course is grounded in research, science, and best practices. For an overview of evidence based methodologies that we use, click here.More specifically, these courses were developed by a researcher with experience in the fields of criminal  justice (including re-entry, recidivism, and deterrence) as well as psychology. As such, the structure,  format, and specific activities were designed to incorporate lessons from documented “best practices” in  each of the related fields. In addition, overarching best practices related to corrections and recidivism in  general have been incorporated at every level.  The government provides an important repository for information on national evidence based best  practices. For example, the National Institute of Corrections (NIC), a branch of the US Department of  Justice, provides guidance, information, research, and ongoing discussion boards related to the most  effective interventions being used today in the United States (http://nicic.gov/evidencebasedpractices).  The Office of Juvenile Justice and Delinquency Prevention (OJJDP) maintains an extensive database with model programs and implementation guides that provide immediate information about the most cutting  edge evidence based best practices in the field today (https://www.ojjdp.gov/mpg). Similarly, the  Substance Abuse and Mental Health Services Administration (SAMHSA) maintains the national registry  of evidence-based programs and best practices in behavioral health interventions  (http://www.samhsa.gov/nrepp). With knowledge from these databases and relevant model programs,  each course utilizes tools that have been proven to be effective.  The programs are also designed with best practices in online teaching and learning in mind. The U.S.  Department of Education issued a report entitled “Evaluation of Evidence-Based Practices in Online  Learning” (Means, 2009), which explores in great detail the aspects of an online learning program that lead to the best learning results for students. Lessons from these documented techniques are incorporated  at every level. In addition, each of the nationally recognized General Standards set out in the “Quality  Matters” rubric, standards designed specifically to evaluate the design of online courses, have been  incorporated where possible (Shattuck, 2010).

Question 24

How long are your courses?

Accepted Answer

Our courses mostly range from 4-6 hours for level one courses, and 8-12 for level two courses. These courses are self-paced so it is dependent on the individual taking the course.

Question 25

Will I be provided a certificate upon successful completion?

Accepted Answer

Each Advent eLearning course comes with a certificate of completion upon receiving a passing score. This certificate cannot be edited or changed to ensure that the student has completed their requirements.

Question 26

What is a passing score?

Accepted Answer

Advent eLearning’s courses all have a minimum passing score of 60%.

Question 27

Where can I take a course?

Accepted Answer

If you were not provided a program code or were not referred to an Advent eLearning course by an agency, simply click on the Take a Course button. Your agency is generally the name of who is referring you to take a course. This can be the name of a county/parish or the name of a District Attorney's office.

Question 28

What devices can I take this on?

Accepted Answer

Advent eLearning courses can be completed via computer or mobile device. It is recommended that you have a stable internet connection when taking the course for the best experience.

Question 29

What is your Refund Policy?

Accepted Answer

Advent eLearning does not allow for refunds.

Question 30

Can I retake the course?

Accepted Answer

AdventeLearning courses only allow for one take. If you wish to retry an AdventeLearning course, you will need to purchase another course to do so.

Question 31

How long do I have to take the course after I register?

Accepted Answer

If you are not utilizing a program code or applying on behalf of an agency located on the Referring Agency Screen. Then you have 30 days to complete the course, if you are utilizing either of those options please reach out to the assigning agency for details.

Question 32

Do your courses utilize Cognitive Behavioral Therapy?

Accepted Answer

Advent eLearning’s courses are all created by subject matter experts. Here's an example of cognitive rehearsal, one of the techniques you’ll see in the courses. A participant is  asked to remember a problematic situation they experienced in the past. They think through what  happened in that situation, and then they come up with as many alternative responses and outcomes to the  situation as they possibly can. The person now has the chance to imagine how the situation might have turned  out differently (better). They then “rehearse” or imagine the situation with the new ending rather than the  original outcome. Rehearsal is a technique that helps a person to learn a new way to respond, and makes  that positive response more likely to occur in the future.  In addition to the cognitive strategies and techniques that are embedded in activities in the programs, the  courses incorporate a social contextual (or environmental) component as well. Cognitive strategies are  focused entirely on an individual’s thinking about a situation and the choices they make, but we know that  there are some situations that make certain outcomes more likely. By incorporating a social contextual component into the program, we also encourage participants to focus on the ways in which they might  change their environment to change their behavior.  For example, if someone is trying to quit smoking, a cognitive approach might focus on why the person  felt they “needed” or wanted to smoke, and would identify other ways to meet those needs, or ways to  change those feelings. A social contextual approach, on the other hand, might suggest that the person  change their regular route home to avoid going past the store where they buy cigarettes every afternoon.  Both strategies are helpful in achieving the desired change in behavior. Find out more here.

Question 33

How do I know if I have an account?

Accepted Answer

If you have an Advent eLearning account you should have received your credentials via email, text, or mail. If you believe you have an account but do not have credentials please reach out to help@adventfs.com.

Question 34

Do I have a scheduled time that I need to complete the course?

Accepted Answer

No. Advent eLearning courses are accessible immediately after a course payment has been made. You will have access to your course 24/7 as long as it is completed before your due date.

Frequently Asked Questions

Where can I find out more about Advent eLearning’s platform?

How much are your courses?

How will I be notified if the participants don't successfully complete?

Are sight-impaired courses available?

What languages are your course available in?

How do you add your Court/Clerk and Judge during registration (optional)?

What forms of payment do we accept?

What security and privacy measures do you have in place?

Are your courses evidence based?

How long are your courses?

Will students be provided a certificate upon successful completion?

What is a passing score?

Does Advent eLearning integrate with existing case management systems?

Can I retake the course?

Do your courses utilize Cognitive Behavioral Therapy?

How can I refer someone to an Advent eLearning course?

How much are your courses?

Are sight-impaired courses available?

What languages are your course available in?

How do you add your Court/Clerk and Judge during registration (optional)?

What forms of payment do we accept?

Am I able to start and stop the course or do I have to take it in one sitting?

Are your courses evidence based?

How long are your courses?

Will I be provided a certificate upon successful completion?

What is a passing score?

Where can I take a course?

What devices can I take this on?

What is your Refund Policy?

Can I retake the course?

How long do I have to take the course after I register?

Do your courses utilize Cognitive Behavioral Therapy?

How do I know if I have an account?

Do I have a scheduled time that I need to complete the course?